I appreciate the prompt response, and refund. Customer service at has been wonderful.
I am a very savvy shopper, always comparing price before I buy. After searching for weeks I found your company online and ordered a Victor Mills Duvet set. The other companies were $25.00 to $75.00 more for the exact thing, plus, you also offered a matching shower curtain and fabric by the yard to match. My order was sent within the week, the quality of my product was better than expected as well. I would highly suggest anyone to try this company, I know I will in the future.
Brandy, thank you so much for your prompt reply, it is a very generous offer and much appreciated. I wouldn't hesitate to do business with Beddingsuperstore.com in the future.
I must tell you I really appreciate your sunny disposition and absolute fantastic customer service skills during this period. Other Companies could learn a lot from you.
Thank you again,
Thank you so much! It was such a pleasure to chat with you and place that order. You are the best! :) Have a happy day and thanks again.
Just received my comforter set, it is just beautiful like you said.
Thank you for answering all my questions and helping me place the order yesterday. My kids will be so excited to have their rooms redecorated!! This has been a great experience, especially due to your friendly and helpful service! It's not everyday that one would have a great customer service experience and I appreciated it!
Looking forward to receiving the bedding sets soon!
Keep up the good work,
You are wonderful! Thank you so much for your help in locating a swatch. You have made my life so much easier! I will let you know as soon as it arrives! Have a wonderful weekend!!
Order arrived at 1 p.m. this afternoon .......................TALK ABOUT SERVICE !!!!!!!!!!!!!!!!!
Proceed with the solid color shams. Thank you for your diligence and excellent customer service.
Wow, I just had to send a quick message to say you, as your customer service is top notch! I appreciate you fixing my order so quickly and kindly, been a pleasure working with you! Thank you for your help and will tell others about your great customer service! We so look forward to getting our cute surfs up bedding!
Thank you so much for the information! I love the personal attention your company provides. I am thrilled to be getting the bedding, it took me a year to find it!
Great thank you for the quick response. I have received the Donna Sharp order & will watch for the packer order.
Thank you again for your great customer service.
I wanted to take a moment to pass along to you my praise for Brandy Revenberg and my experience this year with the Bedding Superstore. I ordered Jennifer Taylor bedding and special ordered fabric in January this year. After receipt of just the bedding Brandy worked with me for a few weeks to ensure I received the pillows and special order fabric that I used to make window treatments. In all sincerity the customer service Brandy provided to complete my order in a responsive and congenial manner is largely responsible for my confidence in a second substantial order last week.
The Jennifer Taylor line is absolutely the best bedding I have ever owned: it is also the most costly bedding I have ever owned. I was anxious in ordering "custom made" bedroom accessories and material - Brandy allayed all my fears for any subsequent orders. Here is the icing on the cake - I wrote Brandy a note and told her I placed a second order for bedding and requested swatches to jump start matching some paint to the motif and get the room prepared for the second bedroom set - she put in the mail that very day!
Please recognize Brandy for her outstanding customer service, responsiveness and interpersonal skills - she is indeed a huge asset for your company / customer service operations.
My Bedskirt came!!!!!! Thank you for your amazing help! You have been diligent in your customer service responsibilities and I truly appreciate it.
Thank you for your hard work! I will wait for them to ship in June, this set is hard to come by and out of stock everywhere!
Great news. My order arrived yesterday afternoon, and although I haven't opened
every item it looks fine.
Thank you so very much for all your help. I'll certainly have no qualms about ordering
from you in the future.
Hope you have a wonderful summer. Our weather has been glorious for the past
Thanks Najet. I appreciate the update. You are a fantastic customer service person.
Thanks! You have one less problem to deal with ! You guys have made me very happy!
Thank you for following up. The order did arrive and we are very pleased. As you know, this is our first order from Bedding and Bath and we will feel positive about placing another one.
I just wanted to say thank you for all your help and assistance. I will be receiving the bedspread tomorrow and I look forward to getting it.
Sometimes I am hesitant to order on line for fear that I am being taken and even though most usually work out it still stresses me out. I have never had such great on line service and will highly recommend your company to all my friends and family.
Thank you and I like that you talked to me as a person instead of a business. That is personal service. I will be referring your company
Thank you so much!!!! Wow your such a help!!!! I'm going I show them to my daughter, I like the first and last one you sent. My daughter is 14 and wants a more mature room since she is going ini high-school. I figured if we bring in bright colors and add fuzz rugs and other accessories she will be happy. I will show her what you sent me and get back to you really soon.
LOVE, LOVE,LOVE, the bedding set! I will tell my friends about the wonderful product and your quick delivery. It is better than the picture. Thanks so much.
I received my order yesterday as you.
You gave me a great service. Thank you very much.
I just wanted to say thank you again for staying in touch with me through the process and all of your help. There is not a lot of great customer service anymore. I hope your company values your hard work and follow through. A happy customer usually means a repeat customer. :-)
The service was very good and very much appreciated.
It was with great relief that we received the rug yesterday. Thanks for your help and communication during this process.
Hi Najet - thanks so much for the quick shipment of the comforter set. I would very much like to let your management know about the wonderful service you provided me. The fact that you kept checking in to the set that you knew I really wanted was above and beyond any service that I have ever received before. You are truly a great representative
I received my order yesterday as you writed to me.
You gave me a great service. Thank you very much.
Question: My bedding, Woodland by Jennifer Taylor, arrived this AM! It is gorgeous! Needless to say, my husband and I just love it. The bedding is luxurious and has created the lodge look that we hoped to capture in our master bedroom. Your customer service was outstanding and I received my order in seven days. We are extremely satisfied and will tell our friends and family to consider your website for their bedding needs. Thanks again!
I just wanted to compliment you on your "swatch" option.
I would not have considered ordering a quilt without seeing the fabric and now that I have, I am comfortable going forward & actually placed the order with your firm yesterday.
Thank you so much for emailing me though to follow up on yesterday's transaction, not many places would go to the extra effort to do so....I am very impressed with the customer service provided by your company
Thanks for all your hard work on my behalf - GREAT customer service! Have a good upcoming weekend.
Thank you so much! You have been so responsive. Very impressed with your customer service!
I received the bedding I ordered today. My daughter will love it. Thank you so much for the great customer service. I will definitely be ordering from the Bedding Superstore again.
Thank you for our new bedding! It's beautiful and the quality is superb! I received all the items which is a plus (thought I'd have to wait for some).
Today we collected our parcel from the Post Office. Wow, what a surprise. Beautifully packaged and superb quality. Both my husband and I are so pleased that we have ordered from your company. The bedding set looks unbelievable and totally changes the atmosphere in our son's room. We are looking forward to what he will say when he arrives home for the Christmas break. I think he will be wanting to take it back to his home. More orders will be on their way, and we will certainly recommend your company to our Australian friends and family. Again, many thanks for you lovely personal service.
Just wanted to let you know that I received my order in record time and I am very happy with it. The high level of customer service is fantastic and you ought to be congratulated. Keep up the great work.
Thank you so much for delivering my order so quickly. I received an immediate reply advising that my order would be shipped and I received my order quickly. I absolutely love my new bedding and the great service Bedding Superstore.com provided!
Good Morning I just wanted to thank everyone who assisted with my order I am so pleased with everything it is absolutely stunning. The quality and service is second to none.Thanks so much again my bedroom is absolutely beautiful.
I would like you to know I received my package today and am so pleased with the service. This is the first time I have ever ordered anything on line and I will definitely be ordering from you again. Thank you very much.
Yahooooooo!!! My order arrived today. It is beautiful. My sincere thanks to you for following this order. I will be sure to order from you again. Please forward this email of appreciation to your customer service department. You have been wonderful!
I'm so impressed! Thank you so very much. I'm a happy customer.
I just recieved the bedding I ordered. It arrived on time with no additional shipping charges to Alaska! Exactly what I was promised.
I ordered by phone, Opulence by SIS Covers. Your customer service was wonderful and knowledgeable helping me order exactly what I needed. Ordering the fabric swatches was a snap. I was expecting small swatches but received very nice size swatches which allowed me to truly know what I was ordering. SIS Covers makes a Quality product. I cannot say enough about the attention to detail. Very nice. I have recommended your site and SIS Covers to many friends and will order from BeddingSuperstore again! Thank you!
I just want to thank you for the speady delivery. I had placed a special order for super king size ( Revelle oriental scarlett). I thought it would take longer than 2 weeks to recieve it. It took less than 10 days. Very impressed with your service and the product is gorgeous.
Received my order (ahead of time) was very-VERY Happy an Satisfied. Will be ordering more goods, from a TERRIFIC Company----GREAT JOB, DONE WELL.
Perfect order in all respects! Looking for that particular pattern for years. Not only is the bedding of excellent quality but the companies packaging is the most beautiful I have ever seen and fit for a queen as a gift! Thanks for a great shopping experience!
Thanks so very much. You give great service and I won't hesitate to recommend your company to everyone I know and I will use you for all my bedding needs from now on.
I just bought a King duvet set from you all yesterday and I just wanted to let you know about the excellent customer service I got from your employee. She was really terrific, answered my zillion questions and went the extra mile to rush me a fabric swatch of the material - I am renovating on a tight timeline and am choosing paint colors based on the duvet cover, so I did not want to wait the 2 or so weeks it would have taken otherwise. I spoke to her yesterday and today the swatch was delivered to me. Now that is service. I will be recommending Bedding Superstore to my friends and have already mentioned it to my decorator for her future clients.
To order through the internet is always a little scary - and you have put my mind at ease
You are so pleasant and wonderful to hear from.
I just want to say, I received my package with my bedding and I absolutely LOVE IT ! The quality far exceeded my expectations and the whole set looks incredible in my new shabby chic bedroom. I will definitely be purchasing from your company again the future. You were a pleasure to deal with.
We purchased a Chelsea Comforter Set Super Queen. The service we received was
A+, the merchandise was A+. The delivery was AA++. We received the goods in less
than 2 weeks instead of 4 weeks for the special order.
Thank you so much for the excellent customer service, awesome price, and super delivery! I am very much happy to have chance to discovery your site, which I will recomend to all my friends.
Once again, thanks a lot and good luck in everything you do!
I just wanted to thank you for "going the extra mile" to fulfill my Napoleon order to include the king shams.
What you are doing is truly "excellent customer service" and I appreciate it!
Wanted to thank you again for locating the shower curtains for me. I really appreciate it. What a breath of fresh air to deal with a company such as yours. I have saved your website in my "favourites". As I mentioned, we are in the process of totally renovating this new home in Gravenhurst, and I know that I will be ordering from your company again in the very near future.
Thanks again, have a great weekend
Thanks for a quick reply. I would like to thank you. Your company has been the most pleasant and courteous whenever I had questions and always responded quickly. I can't wait for my order that design is just beautiful. Thanks again for all your help.
Thank you so much Tony for all your help. I must say this is by far the best customer service I have had anywhere. I was a little hesitant at first to order over the internet as this was my first time. But your helpfulness and always your quick response to any questions I have had about this set if most impressive. I will highly recommend you to anyone I know. I can't wait to get the rest of my set to put together my new bedroom. Thank you for making this a most pleasant and positive experience.
Thanks a have good day and weekend!
Marilyn B., San Diego, California
I recently purchased a duvet cover/bedding in the Renaissance by Coventry pattern and want you to know how pleased I am with the product and your service. I will happily recommend you and just wanted you to know how impressed I am. Thanks very much.
Thanks yet again for your prompt attention to my query, very pleased to hear the order has gone today it means my daughter can have the bedroom of her dreams completed soon. May I take this opportunity to thank you and all the members of your staff for the polite and effient way in which you have dealt with my order and questions. I will not hestitate to use you again and recommend you to my friends. Will contact you again in due course to order the fabric, maybe you could drop me a line when it is available, if not don't worry I will keep trying your web page for info...
Thanks a lot Tony. I got my items today by UPS.
Thanks for the very good service. I will surely revisit your web site for future needs for my bedrooms and bathrooms.
Have a nice day!
Brandy V., Spring Hill, Florida
I just wanted to let you know I received the last of my order today. And to my surprise, it was even more beautiful in person. I couldn't be happier! Thanks so much for offering QUALITY bedding for a lot less than other websites. I will recommend you to my family and friends. Thank you so much.
I just wanted to take a moment to thank you for your assistance in obtaining the Croscill Majestic Drapes. They were delivered to my home yesterday and look wonderful, I couldn't be happier!
I will certainly consider purchases with your company in the future, as I feel you went out of your way to assist me.
(A very satisfied customer)